Internet
Call Waiting: News Coverage
To keep road warriors - and the rest of the mobile world - in touch,
InfoInterActive has developed Wireless Call Manager, which alerts cellphone
users that they have an incoming call and spells out who the caller is and
provides their number. Users, alerted about an incoming call, can pick from
a menu of options, including transferring the call, sending a message that
the call will be returned in five minutes, or answering it.
At the heart of Wireless Call Manager is a small piece of software that enables
customers to be located online no matter where they are or what they're doing.
All that's required is an Internet-enabled device.
No More Missed Calls: Managing communication on the road
Donalee Moulton
Financial Post, July 2000
Your P.C.'s hooked up and you're surfing the web and after hours of clicking,
printing and chatting, you log off.
Then you check your phone messages and you've missed quite a few calls.
In the past the best solution to this dilemma was to pay for an additional
phone line.
InfoInterActive has a new solution.
It's a new patented Internet Call Management Service that allows web users
to manage incoming calls directly from their PC's while on line.
Get
Your Calls While You Surf the Web
KARE-11 News, June 27, 2000
The leading vendor of paid ICA [Internet Call Answering] services, based
upon research conducted by Saddletree Research, appears to be Nova Scotia,
Canada-based InfoInterActive (IIA;
http://www.infointeractive.com/).
IIA offers a comprehensive set of called party features that virtually eliminates
the fear of missing a call while the telephone line is tied up on the Internet.
Logging In and Checking Out
Paul Anderson
TeleProfessional Magazine, June 9, 2000
Missing voice calls because you only have one phone line and you're surfing
the Web?
It was only a matter of time before some bright corporate spark, namely Nova
Scotia-based InfoInterActive (IIAA), would exploit this anomaly and develop
software that would allow those among us with second-line envy to effectively
manage incoming calls. . . .
The company's Internet Call Manager was the first of its kind on the market
(initially appearing in 1997) and because the application is cheaper - about
US$5 a month - than a second phone line, it's making money, too. . . .
Given that InfoInterActive holds patents in North America, Australia and
Singapore, with 24 more pending worldwide, investors interested in the
technology's potential shouldn't ignore the company.
Due North: InfoInterActive answers call of growing
market
Bob Beaty
UpsideToday, May 25, 2000
InfoInterActive Inc. of Bedford garnered the top award at the 16th annual
Nova Scotia Export Achievement Awards in Halifax this week. The company won
the Outstanding Export Performance Award for the growth it has experienced
in the sales of its Internet Call Manager software.
In Brief
The Daily News, May 19, 2000
e-Biz with Jim Carroll
May 12, 2000
If you don't want to miss personal phone calls, or are expecting Ed McMahon
or Regis Philbin to call, give their [InfoInterActive's] free trial offer
consideration.
Hung Up About Missed Calls? Not Anymore
Bob Lewis
Midrange Systems, April 10, 2000
Widely recognized as the first Internet call management software available
on the market, Internet Call Manager is a simple, inexpensive program that
has proven invaluable for businessmen like [Jason] MacNeil and families that
access the Internet through a single telephone line. It tells you when you
have an incoming call, who is calling, and gives you a variety of options
to handle that call. Users can log off and take the call, send the caller
a customized message in their own voice to let them know that they're not
available, have the called transferred to another number, like a cellular
phone, or just continue their online session and not answer the call. All
of this at less cost per month than investing in a second phone line or expensive
multimedia computer equipment.
Call
Management Service Helps Internet Users Remain Connected
InnovatioNS, March 22, 2000
InfoInterActive's Internet Call Manager (ICM) 7 is an automated and flexible
service for homes and small offices.
Internet Answering Services
Marge Brown
PC Magazine, March 7, 2000
InfoInterActive's Whoisit? service is a scaled-down version of its powerful
Internet Call Manager. Whoisit? offers voicemail and Internet call notification
with Caller ID at no charge, with additional advanced options for a fee.
Internet Answering Services
Marge Brown
PC Magazine, March 7, 2000
Do you love to go online, but hate to miss your phone calls? The ideal solution
is to get a second phone line, but that can get expensive. Internet Call
Manager 7 (ICM) from InfoInterActive is almost as convenient and much less
expensive.
Online Call Management
Computer Buyer's Guide and Handbook, March 2000
Investors found it hard to wait any longer to buy shares in InfoInterActive
Inc. (Toronto: IIA.TO) on Tuesday after the maker of Internet call waiting
software said Intel Corp. (NasdaqNM: INTC) will license its key products.
InfoInterActive Soars on Intel Alliance
Ian Karleff
Reuters, February 29, 2000

See us on Business
Television
January 30, 2000
If you spend a fair amount of time online and only have a single phone line,
you may be concerned about missing important incoming calls. A second phone
line would help, although it could be quite costly: At the end of your first
year, installation charges and monthly fees can total $400. But Internet
Call Manager, a new service from InfoInterActive, provides a call-management
alternative that can keep your annual costs down to about $60. Plus, there's
no additional hardware to buy, and the software is a free download.
Internet Call Manager: Get Your Message Across
Bill O'Brien
Computer Shopper, January 24, 2000
InfoInterActive, the originators of the service that lets you take phone
calls while online, is gearing toward two hot new sectors. Its Internet Call
Manager is leveraged to the wireless device space, and a new product called
FlexLine will offer a second phone line to high-speed broadband Internet
users. Recent partnership and product announcements have sent the stock on
a steady upward streak. Its fourth-quarter results are due out February 4,
and full-year revenues will have quadrupled last year's tally. The company
hopes to pull a double for 2000.
InfoInterActive Targets Hot Wireless, Broadband Internet Space
Chaya Cooperberg
StockHouse.ca Financial News, January 26, 2000
It is IIA's relationship with the individual end-users that McMullin believes
sets it apart from its competition. Not only does the company attempt to
partner with phone companies and Internet service providers so they can offer
ICM to their customers, but it retains a customer base of its own as well.
Almost half its customers are individual subscribers to the service who learned
about ICM through friends, advertising in weekly computer publications or
Internet banner advertising. By delivering the service to end-users, IIA
has been able to build what it calls the "service engineering" aspects into
what it offers potential partners.
"We've built an end-to-end solution based on a very accurate understanding
of the end-users who pay for these services," says McMullin. "We know exactly
what is needed to implement this service correctly because we do it
ourselves."
McMullin says the company's rivals "are not in the service business. So,
when we go to telephone companies we can say that, in addition to having
the server that our competition has and the software, we have all the elements
in the middle that allow them to get up and running quickly. Telephone companies
don't want to figure out how to make a service work. They're looking for
the shortest distance between the idea and a line item on your phone bill.
We give them that."
Trawling for telcos
Kathleen Martin-James
Marketing Magazine, January 24, 2000
If you are one of the 83 million internet users across the nation you may
occasionally hear this from friends or family after one of your on-line sessions,
"I've been trying to call you for hours but your line was busy."
The problem, of course, lays in having only one telephone line at your home.
The cost of that second line with installation alone can seem prohibitive,
running upwards to $95.00 before monthly charges.
Add another monthly line fee to your internet bill and you are peeling off
close to $40 each month just to tap into the world of information.
Well, someone has solved the problem.
InfoInterActive has introduced 'Whoisit?' which they describe as a
"comprehensive, no-cost alternative to the dilemma of busy phone lines while
on-line."
The software can be downloaded for free from whoisit.com. It monitors your
phone line and, each time a call comes in a pop-up window appears on your
computer screen notifying you that there is a call.
Click on the icon and see who is calling.
You can also manage the call in several ways.
Internet phone tie-ups may be a thing of the past
Robert H. McElroy
St. Lucie County Forum, January 7, 2000
Internet Call Manager (ICM) from InfoInterActive (Bedford, NS, Canada -
902-832-1014) is a cute service that lets you manage incoming calls while
you're on a dialup Net connection, and gives you web-based voicemail, to
boot.
InfoInterActive's Internet Call Manager
Bill Michael
Computer Telephony, January 2000
"Success is a destination and we are on our way there," says Mr. McMullin
during a recent stop in Toronto. The ticket for that trip is something labelled
Internet call waiting, a service that lets people who access the Internet
through their only phone line know when someone is trying to call them.
Competition is stiff, but so far the Nova Scotia company, with sales of
$5.5-million in its first three quarters of this year, has scored some victories.
Last week, it inked a deal with Bell Atlantic to make its products available
in the New York area.
BCT.Telus Communications Inc. [TELUS], already a customer, announced it would
expand InfoInterActive's services to all of its customers in Alberta and
British Columbia.
Internet success on the line for high-tech firm
Elizabeth Church
The Globe and Mail, November 15, 1999
Internet Call Manager is an elegant and low-cost solution for Web surfers
with only one phone line.
An elegant solution to the one-line problem
Barry D. Bayer
Minnesota Lawyer, October 4, 1999
Until a few months ago, Gail Brown of Overland Park was paying for two phone
lines - one for plain old telephone calls and a second for Internet service.
But after shelling out an extra $25 or so each month just to keep her home
phone line free while she surfed the Net, Brown decided there had to be a
better way.
"I wanted to cut the cost of a second phone line, but I still wanted a way
to know who was trying to reach me," Brown said.
She thinks she's found it.
Brown signed up for Internet Call Manager, a service from a Canadian company
that she says is saving her about $20 a month.
There's a cheaper alternative to two phone lines
David Hayes
The Kansas City Star, September 27, 1999
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