Internet Call Waiting: News Coverage


To keep road warriors - and the rest of the mobile world - in touch, InfoInterActive has developed Wireless Call Manager, which alerts cellphone users that they have an incoming call and spells out who the caller is and provides their number. Users, alerted about an incoming call, can pick from a menu of options, including transferring the call, sending a message that the call will be returned in five minutes, or answering it.

At the heart of Wireless Call Manager is a small piece of software that enables customers to be located online no matter where they are or what they're doing. All that's required is an Internet-enabled device.

No More Missed Calls: Managing communication on the road
Donalee Moulton
Financial Post, July 2000


Your P.C.'s hooked up and you're surfing the web and after hours of clicking, printing and chatting, you log off.

Then you check your phone messages and you've missed quite a few calls.

In the past the best solution to this dilemma was to pay for an additional phone line.

InfoInterActive has a new solution.

It's a new patented Internet Call Management Service that allows web users to manage incoming calls directly from their PC's while on line.

Get Your Calls While You Surf the Web
KARE-11 News, June 27, 2000


The leading vendor of paid ICA [Internet Call Answering] services, based upon research conducted by Saddletree Research, appears to be Nova Scotia, Canada-based InfoInterActive (IIA; http://www.infointeractive.com/). IIA offers a comprehensive set of called party features that virtually eliminates the fear of missing a call while the telephone line is tied up on the Internet.

Logging In and Checking Out
Paul Anderson
TeleProfessional Magazine, June 9, 2000



Missing voice calls because you only have one phone line and you're surfing the Web?

It was only a matter of time before some bright corporate spark, namely Nova Scotia-based InfoInterActive (IIAA), would exploit this anomaly and develop software that would allow those among us with second-line envy to effectively manage incoming calls. . . .

The company's Internet Call Manager was the first of its kind on the market (initially appearing in 1997) and because the application is cheaper - about US$5 a month - than a second phone line, it's making money, too. . . .

Given that InfoInterActive holds patents in North America, Australia and Singapore, with 24 more pending worldwide, investors interested in the technology's potential shouldn't ignore the company.

Due North: InfoInterActive answers call of growing market
Bob Beaty
UpsideToday, May 25, 2000


InfoInterActive Inc. of Bedford garnered the top award at the 16th annual Nova Scotia Export Achievement Awards in Halifax this week. The company won the Outstanding Export Performance Award for the growth it has experienced in the sales of its Internet Call Manager software.

In Brief
The Daily News, May 19, 2000





e-Biz with Jim Carroll
May 12, 2000



If you don't want to miss personal phone calls, or are expecting Ed McMahon or Regis Philbin to call, give their [InfoInterActive's] free trial offer consideration.

Hung Up About Missed Calls? Not Anymore
Bob Lewis
Midrange Systems, April 10, 2000



Widely recognized as the first Internet call management software available on the market, Internet Call Manager is a simple, inexpensive program that has proven invaluable for businessmen like [Jason] MacNeil and families that access the Internet through a single telephone line. It tells you when you have an incoming call, who is calling, and gives you a variety of options to handle that call. Users can log off and take the call, send the caller a customized message in their own voice to let them know that they're not available, have the called transferred to another number, like a cellular phone, or just continue their online session and not answer the call. All of this at less cost per month than investing in a second phone line or expensive multimedia computer equipment.

Call Management Service Helps Internet Users Remain Connected
InnovatioNS, March 22, 2000



InfoInterActive's Internet Call Manager (ICM) 7 is an automated and flexible service for homes and small offices.

Internet Answering Services
Marge Brown
PC Magazine, March 7, 2000



InfoInterActive's Whoisit? service is a scaled-down version of its powerful Internet Call Manager. Whoisit? offers voicemail and Internet call notification with Caller ID at no charge, with additional advanced options for a fee.

Internet Answering Services
Marge Brown
PC Magazine, March 7, 2000




Do you love to go online, but hate to miss your phone calls? The ideal solution is to get a second phone line, but that can get expensive. Internet Call Manager 7 (ICM) from InfoInterActive is almost as convenient and much less expensive.

Online Call Management
Computer Buyer's Guide and Handbook, March 2000



Investors found it hard to wait any longer to buy shares in InfoInterActive Inc. (Toronto: IIA.TO) on Tuesday after the maker of Internet call waiting software said Intel Corp. (NasdaqNM: INTC) will license its key products.

InfoInterActive Soars on Intel Alliance
Ian Karleff
Reuters, February 29, 2000




See us on Business Television

January 30, 2000



If you spend a fair amount of time online and only have a single phone line, you may be concerned about missing important incoming calls. A second phone line would help, although it could be quite costly: At the end of your first year, installation charges and monthly fees can total $400. But Internet Call Manager, a new service from InfoInterActive, provides a call-management alternative that can keep your annual costs down to about $60. Plus, there's no additional hardware to buy, and the software is a free download.

Internet Call Manager: Get Your Message Across
Bill O'Brien
Computer Shopper, January 24, 2000



InfoInterActive, the originators of the service that lets you take phone calls while online, is gearing toward two hot new sectors. Its Internet Call Manager is leveraged to the wireless device space, and a new product called FlexLine will offer a second phone line to high-speed broadband Internet users. Recent partnership and product announcements have sent the stock on a steady upward streak. Its fourth-quarter results are due out February 4, and full-year revenues will have quadrupled last year's tally. The company hopes to pull a double for 2000.

InfoInterActive Targets Hot Wireless, Broadband Internet Space
Chaya Cooperberg
StockHouse.ca Financial News, January 26, 2000




It is IIA's relationship with the individual end-users that McMullin believes sets it apart from its competition. Not only does the company attempt to partner with phone companies and Internet service providers so they can offer ICM to their customers, but it retains a customer base of its own as well. Almost half its customers are individual subscribers to the service who learned about ICM through friends, advertising in weekly computer publications or Internet banner advertising. By delivering the service to end-users, IIA has been able to build what it calls the "service engineering" aspects into what it offers potential partners.

"We've built an end-to-end solution based on a very accurate understanding of the end-users who pay for these services," says McMullin. "We know exactly what is needed to implement this service correctly because we do it ourselves."

McMullin says the company's rivals "are not in the service business. So, when we go to telephone companies we can say that, in addition to having the server that our competition has and the software, we have all the elements in the middle that allow them to get up and running quickly. Telephone companies don't want to figure out how to make a service work. They're looking for the shortest distance between the idea and a line item on your phone bill. We give them that."

Trawling for telcos
Kathleen Martin-James
Marketing Magazine, January 24, 2000




If you are one of the 83 million internet users across the nation you may occasionally hear this from friends or family after one of your on-line sessions, "I've been trying to call you for hours but your line was busy."

The problem, of course, lays in having only one telephone line at your home. The cost of that second line with installation alone can seem prohibitive, running upwards to $95.00 before monthly charges.

Add another monthly line fee to your internet bill and you are peeling off close to $40 each month just to tap into the world of information.

Well, someone has solved the problem.

InfoInterActive has introduced 'Whoisit?' which they describe as a "comprehensive, no-cost alternative to the dilemma of busy phone lines while on-line."

The software can be downloaded for free from whoisit.com. It monitors your phone line and, each time a call comes in a pop-up window appears on your computer screen notifying you that there is a call.

Click on the icon and see who is calling.

You can also manage the call in several ways.

Internet phone tie-ups may be a thing of the past
Robert H. McElroy
St. Lucie County Forum, January 7, 2000



Internet Call Manager (ICM) from InfoInterActive (Bedford, NS, Canada - 902-832-1014) is a cute service that lets you manage incoming calls while you're on a dialup Net connection, and gives you web-based voicemail, to boot.

InfoInterActive's Internet Call Manager

Bill Michael
Computer Telephony, January 2000



"Success is a destination and we are on our way there," says Mr. McMullin during a recent stop in Toronto. The ticket for that trip is something labelled Internet call waiting, a service that lets people who access the Internet through their only phone line know when someone is trying to call them.

Competition is stiff, but so far the Nova Scotia company, with sales of $5.5-million in its first three quarters of this year, has scored some victories. Last week, it inked a deal with Bell Atlantic to make its products available in the New York area.

BCT.Telus Communications Inc. [TELUS], already a customer, announced it would expand InfoInterActive's services to all of its customers in Alberta and British Columbia.

Internet success on the line for high-tech firm
Elizabeth Church
The Globe and Mail, November 15, 1999




Internet Call Manager is an elegant and low-cost solution for Web surfers with only one phone line.

An elegant solution to the one-line problem
Barry D. Bayer
Minnesota Lawyer, October 4, 1999




Until a few months ago, Gail Brown of Overland Park was paying for two phone lines - one for plain old telephone calls and a second for Internet service.

But after shelling out an extra $25 or so each month just to keep her home phone line free while she surfed the Net, Brown decided there had to be a better way.

"I wanted to cut the cost of a second phone line, but I still wanted a way to know who was trying to reach me," Brown said.

She thinks she's found it.

Brown signed up for Internet Call Manager, a service from a Canadian company that she says is saving her about $20 a month.

There's a cheaper alternative to two phone lines
David Hayes
The Kansas City Star, September 27, 1999



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